Frequently Asked Questions

Everything you need to know about buying stock lots

About Our Products

What are "stock lots" and "seconds"?

Stock lots are excess factory inventory - overruns, cancelled orders, or end-of-season products. They are brand new, first quality items.

Seconds are products with minor defects that don't affect functionality:

  • Printing errors on packaging
  • Slight color variations
  • Minor cosmetic issues
  • Wrong language packaging

Both types offer 40-70% savings compared to retail prices.

What are "bales"?

Bales are compressed bundles of hygiene products, typically 200-300kg each. They contain mixed products that have been removed from original packaging.

Bales are ideal for repackers who sort products and repackage them under their own brand. They offer the highest margins but require local processing capability.

Which brands do you supply?

We work directly with major European manufacturers:

  • Belgium Factory Partner (Belgium) - Baby care, adult care, femcare
  • Multi-Country Factory Partner (Czech Republic, Spain, Italy) - All categories
  • Spain & Italy Factory Partner (Spain, Milan Italy) - Baby and adult care
  • Additional Partners - Baby pants, light incontinence

These are the same factories that produce for major retail brands.

What products are available?
  • Baby care: Diapers (all sizes), pull-up pants
  • Adult care: Diapers, pants, light incontinence pads
  • Femcare: Sanitary towels, pantyliners, tampons
  • Specialty: Bed pads, underpads, nursing pads

Ordering & Pricing

What is the minimum order quantity?

Minimum order is 1 x 20ft container. Typical container loads:

  • Baby diapers: ~150,000 pieces (20ft) / ~350,000 pieces (40HC)
  • Adult diapers: ~80,000 pieces (20ft) / ~180,000 pieces (40HC)
  • Femcare: ~500,000+ pieces (40HC)
  • Bales: ~10 tons (20ft) / ~22 tons (40HC)

We can mix products in one container if volumes allow.

What are the prices?

Indicative FOB Europe prices:

  • Baby diapers: EUR 0.06-0.08/piece
  • Adult diapers: EUR 0.15-0.22/piece
  • Femcare towels: EUR 0.02-0.04/piece
  • Bales: EUR 260-1,200/ton

Exact pricing depends on supplier, quality grade, and order volume. Contact us for a quote on current stock.

What payment methods do you accept?

TT (Wire Transfer) only. Full payment before loading. We issue a proforma invoice and goods are prepared for shipment once payment is received and cleared.

This ensures a straightforward, transparent process for all parties.

How long does delivery take?

Timeline from order confirmation:

  • Stock preparation: 1-2 weeks
  • Shipping to West Africa: 18-25 days
  • Shipping to Middle East: 12-18 days
  • Shipping to South Asia: 20-28 days

We provide container tracking and all shipping documents.

Shipping & Logistics

What shipping terms do you offer?
  • FOB (Free on Board): Price includes loading at European port. You arrange freight.
  • CIF (Cost, Insurance, Freight): We arrange shipping to your port. Most common for new customers.
  • DAP (Delivered at Place): Door-to-door delivery. Higher cost but convenient.

We recommend CIF for first orders as we have negotiated freight rates.

Which ports do you ship from?

Primary loading ports:

  • Antwerp, Belgium (Factory Partner)
  • Rotterdam, Netherlands (Factory Partner)
  • Valencia, Spain (Factory Partner)
Can you ship to my country?

Yes, we ship worldwide. We regularly ship to:

  • Africa: Nigeria, Ghana, Kenya, Tanzania, Uganda, Senegal
  • Middle East: Iraq, Jordan, Lebanon, UAE, Saudi Arabia
  • Asia: Pakistan, Indonesia, Vietnam, Bangladesh
  • Other: Contact us for any destination

Quality & Trust

How do I verify quality before ordering?

We provide:

  • Detailed photos and videos of available stock
  • Product specifications and dimensions
  • Sample shipments (you pay freight) for new customers
  • Video calls to inspect stock in warehouse

We're transparent about product condition - our reputation depends on honest grading.

What if I'm not satisfied with the quality?

We describe products accurately and send photos before shipping. If products don't match the description:

  • Document issues with photos on arrival
  • Report within 7 days of container arrival
  • We'll work to resolve - credit, replacement, or refund depending on situation

In 20+ years, quality disputes have been rare because we're honest about what we sell.

How long have you been in business?

We've been trading hygiene product stock lots since 2004. Our track record:

  • 20+ years of direct supplier relationships
  • Shipped to 30+ countries
  • Peak annual volume of EUR 50 million
  • Long-term partnerships with major manufacturers

Getting Started

How do I place my first order?

Step 1: Contact us on WhatsApp with your requirements (product type, volume, destination)

Step 2: We send current stock availability with photos and prices

Step 3: You confirm selection and we send proforma invoice

Step 4: Full payment via bank transfer (TT)

Step 5: We prepare shipment and send photos before loading

Step 6: Shipping and documentation

The whole process typically takes 1 week from first contact to shipment.

Can I visit your warehouse?

Yes, we welcome visits. Contact us to arrange:

  • Meeting at our offices
  • Meeting at trade shows (see our trade show calendar)

Still have questions?

We respond within 4 hours during business hours

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