Important: These terms govern all B2B transactions through Stock Lots Marketplace. By placing an order, you agree to these terms. Please read them carefully.
1. Definitions
In these Terms and Conditions:
- "Seller" refers to Stock Lots Marketplace and its affiliated entities
- "Buyer" refers to the business entity placing an order
- "Goods" refers to the hygiene products offered for sale
- "Stock Lots" refers to factory seconds, overruns, and excess inventory
- "Order" refers to a confirmed purchase agreement
2. Nature of Products
All products sold through Stock Lots Marketplace are:
- Stock lots: Factory excess inventory, overproduction, or discontinued lines
- Seconds: Products with minor cosmetic defects, packaging issues, or print errors that do not affect functionality
- Bales: Compressed bulk products for repacking operations
Products are sold "as described" based on the quality grade specified (1st choice seconds, 2nd choice, 3rd choice/bales). Buyers acknowledge that stock lots may have:
- Mixed packaging or languages
- Near or passed best-before dates (functionality unaffected)
- Minor cosmetic imperfections
- Varied batch numbers within a lot
3. Orders and Pricing
3.1 Quotations
All quotations are valid for 7 days unless otherwise stated. Prices are subject to stock availability and may be adjusted if significant time passes between quotation and order confirmation.
3.2 Minimum Orders
The minimum order quantity is one full container (20ft, 40ft, or 40HC). Mixed container loads are available at our discretion.
3.3 Pricing Terms
Unless otherwise specified, prices are quoted:
- FOB (Free on Board): European port of loading
- CIF (Cost, Insurance, Freight): To named destination port
All prices are in EUR unless otherwise agreed.
3.4 Order Confirmation
An order is confirmed only when:
- Buyer accepts the proforma invoice in writing
- Agreed deposit is received and cleared
- Seller confirms stock availability
4. Payment Terms
4.1 Accepted Payment Methods
- Wire Transfer (TT): Bank-to-bank transfer (sole accepted method)
4.2 Standard Payment Terms
Full prepayment required before loading. Proforma invoice issued upon order confirmation. Goods are prepared for shipment once payment is received and cleared.
4.3 Payment Verification
All payments must clear before goods are released. International wire transfers typically require 3-5 business days to clear. The Seller is not responsible for delays caused by banking processes.
5. Shipping and Delivery
5.1 Incoterms
All shipments follow Incoterms 2020 rules. The standard terms offered are:
- FOB: Risk transfers when goods cross ship's rail at port of loading
- CIF: Seller arranges and pays for freight and basic insurance to destination port
- DAP: Available on request for specific destinations
5.2 Shipping Timeline
Upon receipt of full payment:
- Goods preparation: 3-5 business days
- Container loading: Within 7 days
- Transit time: Varies by destination (typically 18-35 days)
Shipping timelines are estimates and not guarantees. Delays due to port congestion, weather, or other factors beyond our control do not constitute breach of contract.
5.3 Documentation
Standard shipping documents include:
- Bill of Lading (3 originals)
- Commercial Invoice
- Packing List
- Certificate of Origin (when required)
Additional documentation (health certificates, legalization, etc.) may be provided at additional cost.
6. Quality and Inspection
6.1 Quality Description
Product quality is described as:
- 1st Choice Seconds: Minor issues, suitable for retail
- 2nd Choice: More visible issues, often for repackaging
- 3rd Choice/Bales: Compressed products for converters
6.2 Pre-Shipment Inspection
Photos and videos of goods are provided before shipping. Buyers may arrange third-party inspection (SGS, Intertek, etc.) at their own cost.
6.3 Claims
Quality claims must be submitted:
- Within 7 days of goods arrival at destination
- With photographic/video evidence
- Before opening more than 10% of cartons
Claims will be evaluated fairly based on evidence provided.
7. Returns and Refunds
Due to the nature of stock lots trading:
- Returns are generally not accepted once goods are shipped
- Refunds may be considered for legitimate quality discrepancies
- Price adjustments may be offered for minor issues
- Each case is evaluated individually
8. Force Majeure
Neither party shall be liable for delays or failure to perform due to circumstances beyond reasonable control, including but not limited to:
- Natural disasters
- War or civil unrest
- Government actions or embargoes
- Pandemics
- Port closures or strikes
- Shipping line failures
9. Limitation of Liability
The Seller's maximum liability for any claim arising from an order shall not exceed the value of the goods in question. The Seller is not liable for:
- Indirect or consequential losses
- Loss of profit or business
- Issues arising from buyer's import regulations
- Customs clearance problems at destination
10. Intellectual Property
Stock lots may include branded products. Buyers are responsible for:
- Compliance with local trademark and distribution laws
- Ensuring products can be legally sold in their market
- Proper handling of branded packaging
11. Confidentiality
Pricing, supplier information, and trade terms are confidential. Buyers agree not to disclose this information to third parties.
12. Governing Law
These terms are governed by the laws of the European Union. Any disputes shall be resolved through:
- Good faith negotiation (30 days)
- Mediation (if negotiation fails)
- Arbitration under ICC rules (if mediation fails)
13. Amendments
These terms may be updated periodically. The version in effect at the time of order confirmation applies to that transaction. Material changes will be communicated to active customers.
14. Contact
For questions about these terms:
- WhatsApp: +30 694 250 8739
- Email: [email protected]